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Frequently Asked Questions
Got questions? We've got answers.
Yes, ShamanAI seamlessly syncs two-ways with Google Calendar and Outlook. All your existing appointments are imported and any busy time on your personal calendar automatically blocks salon availability — keeping everything conflict-free.
Yes! ShamanAI has a beautiful iOS and Android app. Clients use it to browse services, book appointments, view offers, and manage their profile. When a staff member logs in, the exact same app automatically transforms to show their schedule and allows them to chat with clients directly.
Customers can sign in via Google Login or use a 6-digit OTP (one-time code) sent to their phone — no passwords to remember. All accounts must verify their email or phone number before becoming active, which prevents fake bookings and keeps your schedule clean.
Our AI (coming soon) is trained specifically for service businesses. It handles standard inquiries like pricing, availability, and booking via WhatsApp, SMS, or Email. Complex or frustrated messages are instantly flagged and routed to a human staff member.
Absolutely. You can edit every message template, use dynamic variables like {{CustomerName}} and {{AppointmentTime}}, adjust the tone, and create Quick Reply templates for your front desk to use. Customers can also individually opt in or out of WhatsApp reminders and marketing messages.
No setup fees and no long-term contracts. You can pay month-to-month and cancel anytime.